At India School Mart, we are committed to delivering school essentials quickly, safely, and efficiently. This Delivery Policy explains how we process and ship orders.

Order Processing

Once an order is placed, our team begins processing it as soon as possible. Processing time depends on the type of product and customization requirements.

  • Standard Products: Usually processed within 1–3 business days.

  • Customized Products (ID Cards / Uniforms): May take 3–7 business days depending on order quantity and design requirements.

Orders are processed only on business days (Monday to Saturday) excluding public holidays.

Delivery Time

Delivery time may vary depending on your location and shipping partner.

Typical delivery timelines:

  • Metro Cities: 3–5 business days

  • Other Cities / Towns: 4–7 business days

  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

Shipping Charges

Shipping charges may vary depending on:

  • Order size or weight

  • Delivery location

  • Courier service availability

Any applicable shipping charges will be displayed during checkout or communicated at the time of order confirmation.

Bulk School Orders

For bulk school orders, delivery timelines may vary depending on:

  • Order quantity

  • Product customization

  • Production requirements

Our team will inform you about the expected dispatch and delivery schedule when the order is confirmed.

Order Tracking

Once your order is shipped, you may receive shipping details or tracking information so you can track the status of your delivery.

Delivery Address

Please ensure that the shipping address and contact details provided during the order are correct.

India School Mart will not be responsible for delays or delivery issues caused by incorrect or incomplete address information.

Delivery Delays

While we aim to deliver all orders within the estimated time, delays may occur due to:

  • Courier partner delays

  • Weather conditions

  • Transportation disruptions

  • Public holidays

We appreciate your patience in such situations.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery so we can assist you in resolving the issue.